Shipping policy
At AirDock, we are committed to providing a smooth and reliable delivery experience. Every order is carefully processed and shipped with attention to detail to ensure your AirDock Charger arrives safely at your doorstep.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery journey.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Delivery times may vary depending on your location and shipping method selected at checkout.
Estimated Delivery Times:
- United States: 5–10 Business Days
- United Kingdom: 5–10 Business Days
- Canada, Australia & Europe: 7–14 Business Days
- Other International Locations: 10–20 Business Days
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other factors outside of our control.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your location and selected shipping method.
Any available free shipping promotions will be displayed during checkout.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Please allow 24–72 hours for tracking information to become active after shipment.
Customs & Import Duties
For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not covered by AirDock.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase.
If an incorrect address is provided and the package has already been shipped, we may not be able to change the delivery details. Additional shipping costs for resending an order may apply.
Lost or Damaged Packages
We carefully package every AirDock Charger before shipping. However, if your order arrives damaged, defective, or does not arrive within the expected timeframe, please contact us at:
We will review the issue and work with you to find the best possible solution.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team:
Email: support@airdock.store
Thank you for choosing AirDock — premium charging designed for modern living.